Minimal Collection
We only collect personal data that is necessary for account creation, identity verification, payment processing and service improvement. Data is never collected for its own sake.
Data protection · Privacy rights · Secure processing
4dslot Privacy Policy
This Privacy Policy explains how 4dslot collects, uses, stores, shares and protects the personal information of Malaysian players and visitors. We are committed to handling your data with care, transparency and in accordance with applicable data protection obligations.
DOCUMENT VERSION
2026.1
|
EFFECTIVE DATE
1 January 2026
Our data protection commitment
How 4dslot approaches your personal data
These highlights summarise our core data principles. The full policy below governs all data handling on the 4dslot platform.
Encrypted Transmission
All data transmitted between your device and the 4dslot platform is protected by HTTPS encryption. Payment information processed through DuitNow, FPX and e-wallets uses additional security layers.
No Unauthorised Sharing
4dslot does not sell, rent or trade your personal data to third-party marketing companies. Sharing with operational partners is limited to what is strictly necessary to deliver the service.
Your Rights Protected
Players have meaningful rights over their personal data, including the right to access, correct, restrict processing and request deletion where applicable under law.
Defined Retention
Personal data is retained only for as long as necessary to fulfil the original collection purpose or to comply with legal, regulatory and anti-money-laundering obligations.
Transparent Notice
We notify players of material changes to this Policy before they take effect and maintain a clear record of the effective date and version of every published revision.
01 Introduction
This Privacy Policy ("Policy") is issued by 4dslot ("4dslot", "we", "us", "our"), the operator of the online sportsbook and casino entertainment platform accessible at https://4dslot.click ("the Platform"). This Policy applies to all personal information we collect, process, store and share in connection with your use of the Platform, our support services and any related digital communications.
By registering an account, accessing the Platform or using any of its features, you acknowledge that you have read and understood this Policy in its entirety and that you consent to the processing of your personal data as described herein. If you do not accept the terms of this Policy, you should not create an account or use the Platform.
4dslot serves Malaysian adults aged 21 years and above. We recognise the particular importance of data privacy for players who share financial information and identity documents as part of our Know Your Customer ("KYC") verification process, and we take our responsibility to protect that information seriously.
02 Definitions
For the purposes of this Policy, the following terms carry the meanings assigned to them below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a natural person, directly or in combination with other data. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction. |
| "Data Subject" | A natural person whose personal data is processed by 4dslot — in most contexts, this means a registered Player or a visitor to the Platform. |
| "Third Party" | Any natural or legal person other than 4dslot and the Data Subject, including payment processors, KYC service providers and analytics partners. |
| "KYC" | Know Your Customer — the identity and address verification process required before withdrawal requests can be processed. |
| "Cookie" | A small text file placed on a user's device by a website to store session or preference information. |
| "MYR" / "RM" | Malaysian ringgit, the base transaction currency of the Platform. |
03 Personal Data We Collect
4dslot collects personal data through several channels: during account registration, during KYC verification, when you make deposits or withdrawals, when you contact support and during ordinary Platform use. The categories of data we collect include:
3.1 Identity and Contact Data
- Full legal name as it appears on your identity document.
- Date of birth, used to verify that you meet the minimum age requirement of 21 years.
- Residential address, including city (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam).
- Email address and Malaysian mobile number used for account access and communications.
- Copies of identity documents submitted during KYC verification, such as MyKad, driving licence or passport.
- Proof of address documents such as utility bills or bank statements issued within three months.
- Selfie or liveness-check images submitted as part of the identity verification process.
3.2 Financial and Transaction Data
- Deposit and withdrawal amounts denominated in MYR.
- Payment method identifiers, such as e-wallet account references for Touch 'n Go eWallet, Boost and GrabPay, and bank account details for Maybank, CIMB, Public Bank, RHB and Hong Leong.
- DuitNow proxy references and FPX transaction identifiers.
- Cryptocurrency wallet network addresses where digital currency deposits are used.
- Transaction timestamps and reference numbers.
3.3 Technical and Usage Data
- IP address, device type, operating system version and browser type collected automatically during Platform access.
- Session identifiers and login timestamps.
- Pages visited, search queries, betting activity and game interactions.
- Communication records including support chat transcripts and email exchanges.
Note: 4dslot does not store full card numbers or banking passwords. Payment credentials are handled directly by our certified payment processors. We retain only the reference identifiers required for dispute resolution and regulatory compliance.
04 How We Use Your Personal Data
4dslot uses personal data collected from players and Platform visitors for the following purposes:
| Purpose | Description |
|---|---|
| Account management | Creating, maintaining and securing player accounts, including password recovery and session management. |
| Identity verification (KYC) | Confirming the identity, age and residential address of each player as required before withdrawals are processed. |
| Payment processing | Facilitating MYR deposits and withdrawals through Malaysian payment partners including e-wallets and bank transfers. |
| Regulatory compliance | Meeting anti-money-laundering, counter-terrorism financing and record-keeping obligations applicable to our operations. |
| Fraud prevention | Detecting and investigating suspicious account activity, duplicate registrations, payment fraud and bonus abuse. |
| Customer support | Responding to account queries, investigating payment delays, resolving disputes and processing account closure requests. |
| Responsible gambling | Monitoring player activity to identify potential signs of problem gambling and administering self-exclusion or deposit limit requests. |
| Platform improvement | Analysing aggregated usage data to improve page performance, navigation, payment reliability and content quality. |
We do not use personal data to generate automated decisions that produce legal or similarly significant effects without human oversight, unless this is a required component of regulatory screening processes.
05 Legal Basis for Processing
4dslot processes personal data only where a valid legal basis exists. Depending on the activity, the applicable legal basis is one of the following:
- Contractual necessity: processing required to create and maintain a player account, execute financial transactions, and deliver the services described in our Terms and Conditions.
- Legal obligation: processing required to comply with applicable anti-money-laundering laws, KYC regulations and data retention requirements.
- Legitimate interests: processing carried out for fraud prevention, platform security and service improvement, where those interests are not overridden by the rights of the Data Subject.
- Consent: where we request explicit consent for a specific processing activity (such as optional marketing communications), that consent may be withdrawn at any time without affecting the lawfulness of prior processing.
06 Data Sharing and Disclosure
4dslot shares personal data with third parties only where necessary to deliver the Platform's services, meet regulatory obligations or prevent fraud. We do not sell, rent or trade personal data for marketing purposes. Categories of recipients include:
6.1 Payment Service Providers
Transaction data is shared with certified Malaysian payment partners to process MYR deposits and withdrawals through methods including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX and major Malaysian bank transfer networks. Each payment partner processes only the minimum data required to authorise and settle the specific transaction.
6.2 Identity Verification Partners
To fulfil our KYC obligations, identity documents and related information may be shared with specialised identity verification service providers. These providers operate under confidentiality obligations and use player data solely for the verification purpose for which it was shared.
6.3 Regulatory and Law Enforcement Authorities
Personal data will be disclosed to relevant authorities where we are required to do so by applicable law, court order, regulatory direction or to investigate and report suspected financial crime, fraud or other unlawful activity.
6.4 Technology and Infrastructure Partners
Service providers supporting the operation of the Platform — including hosting, security monitoring and support software — may process personal data as data processors acting on our instructions. They are contractually prohibited from using player data for any purpose beyond the specific service they provide to 4dslot.
Cross-border transfers: Where personal data is transferred outside Malaysia for processing by a service provider, 4dslot takes reasonable steps to ensure appropriate contractual safeguards are in place to protect the data during and after transfer.
07 Cookies and Tracking Technologies
The 4dslot Platform uses cookies and similar technologies to support session management, security, performance monitoring and a better user experience. Cookies are small text files stored on your device when you visit the Platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session authentication, security tokens and fraud detection. Required for the Platform to function. | Session or up to 24 hours |
| Functional | Remembering language and display preferences, and maintaining login state. | Up to 30 days |
| Analytics | Aggregated, anonymised data about page performance and navigation patterns used to improve the Platform. | Up to 12 months |
You may adjust cookie preferences through your browser settings. Disabling essential cookies may affect your ability to access your account or use certain Platform features. Analytics cookies can be declined without affecting core Platform functionality.
08 Data Retention
4dslot retains personal data for the period necessary to fulfil the purposes described in this Policy and to meet applicable legal, regulatory and anti-money-laundering retention obligations. Typical retention periods are as follows:
- Account and identity data: retained for the duration of the account relationship and for a period of at least five years following account closure, as required by applicable financial regulations.
- Transaction records: maintained for a minimum of seven years to satisfy financial record-keeping requirements.
- KYC documents: retained for the period required by anti-money-laundering legislation, typically five years from the end of the account relationship.
- Support correspondence: retained for up to three years following closure of the related support case, unless a longer period is required for ongoing dispute resolution.
- Technical and usage data: typically retained in aggregate, anonymised form for up to 12 months for performance and analytics purposes.
Once a retention period expires and no overriding legal basis continues to apply, personal data is securely deleted or irreversibly anonymised in accordance with our data disposal procedures.
09 Data Security
4dslot implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
- HTTPS encryption for all data transmitted between player devices and the Platform.
- Access controls limiting internal access to personal data on a strict need-to-know basis.
- Encrypted storage of sensitive data including KYC document files.
- Continuous monitoring for anomalous account and transaction behaviour.
- Regular internal security reviews and staff data-handling training.
While 4dslot takes all reasonable precautions, no online platform can guarantee absolute security. If you suspect that your account has been accessed without authorisation, you should change your password immediately and contact support at [email protected].
Important reminder: 4dslot will never ask for your account password, card PIN or full one-time security code through email, live chat, or any other channel. If you receive such a request, do not respond and report it to our support team immediately.
10 Your Data Rights
Subject to applicable law and any overriding regulatory obligations, 4dslot players have the following rights in relation to their personal data. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request.
Right of Access
You may request a copy of the personal data we hold about you and information about how it is being processed.
Right to Rectification
You may ask us to correct inaccurate personal data or complete incomplete records we hold about you.
Right to Erasure
In certain circumstances, you may request deletion of your personal data where it is no longer required for its original purpose and no overriding legal basis applies.
Right to Restrict Processing
You may request that we temporarily suspend certain uses of your personal data while an accuracy dispute or objection is under review.
Right to Object
Where processing is based on legitimate interests, you may object. We will consider your objection and cease processing unless compelling grounds exist to continue.
Right to Portability
Where processing is based on consent or contract and carried out automatically, you may request a copy of your data in a structured, commonly used and machine-readable format.
We will respond to verified data rights requests within a reasonable period in accordance with applicable law. Some requests may be declined where fulfilling them would conflict with our legal obligations, including anti-money-laundering record-keeping requirements.
11 Children and Minors
The 4dslot Platform is strictly intended for use by adults aged 21 years and above. We do not knowingly collect, process or retain personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, that data will be deleted promptly and the associated account will be closed.
If you believe that a minor may have registered an account on the Platform, please contact us immediately at [email protected] so that the matter can be investigated and resolved without delay.
12 Third-Party Links and Services
The 4dslot Platform may contain references to or integrations with third-party payment providers and service platforms. While we take care to select reputable partners, 4dslot is not responsible for the privacy practices or data handling of third-party operators once you leave the 4dslot Platform or interact with a third-party service.
Players are encouraged to review the privacy policies of any third-party service they use in connection with their 4dslot account, including the privacy notices of Malaysian payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow-participating banks and FPX member institutions.
13 Amendments to This Policy
4dslot reserves the right to update or revise this Privacy Policy at any time. When material changes are made, the revised Policy will be published on this page with an updated effective date. Where operationally feasible and where the changes are material to how we process player data, registered players will be notified by email or through an in-platform notice prior to the changes taking effect.
Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with a revised Policy, you should stop using the Platform and contact support to request account closure.
14 Contact Us
If you have questions about this Privacy Policy, wish to exercise a data right, report a suspected privacy incident or raise a concern about how your personal information is handled, please contact the 4dslot data support team. We aim to respond to all privacy-related enquiries promptly.
Support email: [email protected]
Availability: 24 hours a day, 7 days a week.
Response time: Privacy enquiries are typically acknowledged within one business day and resolved within a reasonable period as required by applicable law.
Please include: Your registered account email address, a clear description of your request and, where applicable, the type of personal data or right you are enquiring about.
Availability: 24 hours a day, 7 days a week.
Response time: Privacy enquiries are typically acknowledged within one business day and resolved within a reasonable period as required by applicable law.
Please include: Your registered account email address, a clear description of your request and, where applicable, the type of personal data or right you are enquiring about.
For responsible gambling-related data enquiries — such as self-exclusion records or deposit limit history — please also visit our Responsible Gambling page.
Continue exploring 4dslot
Questions about your data or your account?
Review our Terms & Conditions, check our FAQ for common answers, or visit the homepage to explore the full platform. For adults aged 21 and above only.